Frequently Asked Questions

Have questions? We’ve got answers! Our FAQ page is here to help you find everything you need to know about our products, shipping, returns, and more. If you don’t see your question here, feel free to reach out — we’re always happy to assist!

Shipping & Returns

✦ How long does shipping take?

Processing & Shipping

Please allow up to 7 working days for your order to be processed before dispatch. Once your parcel has been shipped, you will receive your tracking details via email.

Estimated delivery times after dispatch:

  • United Kingdom: 3–5 working days
  • USA and International: 6–10 working days

Please note that in some cases, delays may occur due to courier services, customs, busy periods or circumstances outside of our control.

We are a small company and aim to prepare and dispatch every parcel as quickly as possible. We truly appreciate your patience and understanding while we carefully process your order.

✦ Do you ship internationally?

Yes, we do offer Worldwide shipping including USA ! Delivery times and shipping rates may vary depending on your location. Please check our shipping policy for more details.

✦ What is your return policy?

No returns available

Our Products

✦ Can I use more than one oil at a time?

Absolutely. Many people layer different oils depending on their goals. For example, you might pair a Glamour Oil with a Money Oil or Protection Oil.

✦ Is this a closed practice ?

No. Pretty & Charmed is open to everyone. My teachings and rituals are designed to be accessible regardless of your spiritual background, religion, gender, ethnicity, or experience. All I ask is that you approach the practice with respect, sincerity, and an open mind.

✦ How do I activate my oils?

Your oil has already been ritually enchanted and is ready to use as soon as it arrives.

If you would like to deepen your connection with it, you can further personalize its intention by spending a few moments with the bottle before use.

Some optional ways to do this include:

  • Speak your intention into the bottle. Hold it in your hands and clearly state what you are calling into your life in the present tense (for example: “I am magnetic, admired, and effortlessly attractive.”).
  • Place the bottle on a sigil that represents your desired outcome for several hours or overnight to symbolically reinforce your intention.
  • Visualize your outcome while holding the bottle, imagining your desire as though it has already manifested.
  • Use consistently. Each application serves as a reminder of your intention and helps reinforce your personal ritual and mindset.

Remember, the oil is already enchanted before it reaches you. These practices are completely optional and are simply a way to make the ritual feel more personal and meaningful to you.

✦ How often should I use my oil?

For best results, apply your oil consistently as part of your daily or weekly ritual. Consistency helps reinforce your intention.

Payments

What payment methods do you accept?

We accept all major credit cards (Visa, MasterCard, American Express), PayPal, and other secure payment methods.

Is my payment information secure?

Yes, we take your privacy seriously. All transactions are processed through a secure, encrypted gateway to ensure your payment details are safe.

Can I use a discount code with my order?

Yes, you can apply valid discount codes at checkout. Be sure to enter the code before completing your purchase for the discount to be applied.